National Credit Act (NCA) Compliance Services
Ensure seamless compliance with the National Credit Act (NCA) through Moonstone’s tailored compliance services
Designed for Credit Providers, Reseller Credit Bureaux, and Payment Distribution Agents, our solutions are customised to meet your unique business needs, providing ongoing monitoring and expert support to maintain compliance.
NCA Compliance Services for
Credit Providers
Our services for Credit Providers ensure compliance with NCA regulations through a robust framework. Key offerings include:
Statutory Reporting
Comprehensive assistance with annual compliance reports (Regulation 63), management representation letters, and submission of Form 39 and other statutory reports to the NCR.
NCA Training
Training on affordability assessments, quotations, pre-agreement statements, credit agreements, data submissions, statutory reporting, and registration renewal.
Annual Registration Renewal
Facilitation of the annual registration renewal process before 31 July each year.
Newsletters
Periodic industry updates and Moonstone newsletters included for the duration of the agreement.
Desktop Compliance Audit
Audit of affordability assessments, quotations, credit agreements, rates and fees, record-keeping, and statutory reporting
Ongoing Monitoring
Periodic sessions focusing on affordability assessments, rates and fees (interest, initiation fees, service fees, credit life insurance), and record-keeping.
Email & Telephone Support
Direct access to our NCA team for queries and NCR correspondence.
NCA Compliance Services for
Reseller Credit Bureaux
Our tailored services for Reseller Credit Bureaux ensure compliance with NCA requirements, including:
Disputes and complaints processes
Credit reporting and data submission (Regulation 19(13))
Data retention periods and record-keeping
Confidentiality of consumer credit information
Prescribed purposes for issuing consumer reports (e.g., employment purposes)
Submission of Form 43 and Form 44
NCA Compliance Services for
Payment Distribution Agents
We provide customised compliance solutions for Payment Distribution Agents, tailored to your specific requirements. Contact us to discuss your needs.
NCA Advisory Services
Our advisory services set us apart, offering flexible support for both contracted and once-off clients. Available on an ad-hoc, project, or retainer basis, our advisory services include:
Additional compliance support:
- Once-off assistance with statutory report submissions
- Workshops and training on NCA compliance
- Compliance opinions and guidance
- Support for internal compliance functions
- Establishment of compliance frameworks for new ventures
- Independent compliance reviews and audits
- Guidance on business structures and relationships
- Special project support
Benefits of Partnering with Moonstone Compliance
Partnering with Moonstone Compliance offers more than just regulatory compliance. Our clients enjoy:
Save time with our efficient, expert-led process.
Benefit from our extensive experience in NCA compliance.
Focus on your business while we handle the regulatory complexities.
Why Choose Moonstone for NCA Compliance?
Navigating NCA compliance can be complex and time-consuming. Our risk-based approach simplifies the process, focusing on key compliance areas while ensuring your business meets all the regulatory requirements.
With Moonstone, you gain peace of mind through:
- Customised compliance frameworks tailored to your industry
- Ongoing monitoring to stay compliant with NCA regulations
- Expert advisory services for ad-hoc or project-based needs
- Access to our experienced NCA team for queries and support
Who We Serve
Our services cater to a wide range of registrants in the credit industry, including:
- Credit Providers
- Developmental Credit Providers
- Credit Bureaux (including Resellers)
- Payment Distribution Agents
Frequently Asked Questions
What is NCA compliance?
NCA compliance ensures that registered businesses in the credit industry, including credit providers and credit bureaux, comply with the requirements set out in the National Credit Act (NCA) and its regulations. It covers areas such as affordability assessments, rates and fees, credit documentation, statutory reporting, and marketing and advertising.
Who can benefit from Moonstone’s NCA compliance services?
Our services are tailored for a wide range of businesses, including registered credit providers, reseller credit bureaux, payment distribution agents, and debt counsellors. We offer customised solutions based on your industry and regulatory needs.
What support do you offer for NCA statutory reporting?
We ensure that you comply with all your statutory reporting obligations, and specifically assist with the preparation, review, and submission of the required statutory reports by the specified deadlines.
Do you provide training for NCA compliance?
Yes, we offer training on key NCA compliance topics such as affordability assessments, rates and fees, credit agreements, data submissions, and statutory reporting.
Can Moonstone assist with once-off compliance projects?
Yes, we offer flexible advisory services for once-off projects, including statutory report submissions, desktop audits, compliance opinions, and training. Our team is available for ad-hoc support to meet your specific needs.
Get Started with Moonstone
Simplify your NCA compliance with Moonstone’s expert services. Whether you’re a Credit Provider, Reseller Credit Bureau, or Payment Distribution Agent, we provide tailored solutions to ensure compliance and mitigate risks. Contact us today to discuss your compliance needs or request a quote.